Expert Q&A · No. 24 / 25
What is the buying decision these interviews should support?
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The desk’s proposed decision sequence is:
- Validate the problem: does the omission or inaccuracy recur in a relevant test?
- Validate the measurement: can the buyer understand the population, surface, denominator and uncertainty?
- Choose the capability: monitoring, technical implementation, product information, editorial work, PR—or no new purchase.
- Bound the commitment: agree deliverables, dependencies, evidence access and review conditions.
- Review honestly: distinguish completed work, observed changes and demonstrated commercial outcomes.
The final interview question should always be: “What should this buyer fund next—and what should they explicitly decline to fund?”