Section 5: Can you implement, buy and evaluate responsibly?
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13. Who will actually carry out the changes?
Evidence to locate: A prioritised backlog with owners, capacity, dependencies and approval dates.
Buyer instruction: If the bottleneck is publishing changes, commission implementation capacity—not automatically another monitoring dashboard.
14. Can you compare the proposed purchase with alternatives?
Evidence to locate: A proposal comparison or internal work order with explicit acceptance criteria.
In-house equivalent: Replace the supplier contract with a delivery agreement, accessible evidence and a reviewer other than the person claiming success.
15. Is there a bounded pilot with a genuine stop decision?
Evidence to locate: A signed pilot charter or internal experiment brief.
Buyer instruction: A proposed 90-day review is a management checkpoint, not a promise that citations, recommendations or revenue will improve within 90 days.